How to Read Your Utility StatementThe Town of Fraser is responsible for providing its citizens and the community at large with a reliable supply of quality drinking water and then, returning the clean water back into our rivers and streams. Here in the high country, water is a precious commodity, please conserve whenever possible.
Water utility and sewer collection operations are supervised by the Public Works Director, with the daily operation of the systems being performed by the Water and Wastewater Superintendent. The Town Board is the governing body for the utilities, with input provided by the Water/Wastewater Committee. We thank our residents for keeping us informed of many water system issues (leaks, concerns related to uninhabited units, suspicious activities around the Town’s wells or production facilities).
Learn more about Our Water System - How It Works.
Utility Billing and Payments
Water and Wastewater utilities are billed in arrears with statements mailed quarterly (March, June, September and December) and payments are due on the 25th of the month following the billing (April, July, October and January). Payments for the quarterly bill should be made out to the Town of Fraser and for those individuals with multiple accounts a single check for all your accounts is acceptable. Please include your invoice remittance stub with all payments. Online payment by credit card or e-check is available on our website's home page. Payments are also accepted by mail, in person or by utilizing the afterhours drop box which is located to the right of the Fraser Town Hall door. Penalties and interest are assessed on outstanding balances. Learn How to Read Your Utility Statement.
We understand that a quarterly billing can be a financial strain, especially when you forget that it is coming. Partial payments can be made on account at any time prior to the quarterly due date. All payments received will be reflected on your quarterly billing statement. For any individuals suffering financial hardships, please contact the Utility Department to arrange for an acceptable payment plan – please do not just disregard your invoices.
Ordinance No. 378 amending the Fraser Town Code Charter 13, Article 2 "Water Utilities". The SFE schedule is outlined in Section 13-2-210.
2017 Fees for water and wastewater utility customers are as follows:
- Water Base rate shall be $153.00 per Single Family Equivalent (SFE) billed quarterly.
- Water Consumption rates shall be:
- Tier 1 - $1.50 per 1,000 gallons
- Tier 2 - $1.50 per 1,000 gallons
- Tier 3 - $1.50 per 1,000 gallons
- The Water Consumption rate for a Water Using Unit with un-metered water service shall be $250.00 per SFE per quarter.
- Wastewater rate - $137.50 per SFE per quarter.
2017 Tap Fees are as follows:
- Water tap fee $7,700 - see the Fraser Town Code for multipliers
- Wastewater tap fee $7,500 - see the Fraser Town Code for multipliers
As a reminder, the Town of Fraser does not charge a property tax to cover system operations and maintenance expenses; these expenses are paid with fees.
Do you know how much water your household uses per day? Check your Water Knowledge
2016 Water Fund: In addition to routine operations, maintenance, and capital projects, the Town Board is seeking to address insufficient reserves in the Water Fund which have resulted from years of water rates that were kept low via use of General Fund subsidies and use of Plant Investment Fees for operations (rather than being set aside for future capital projects). Accordingly, the Town Board has implemented a 5% base rate service fee increase.
2016 Wastewater Fund: While the Wastewater Fund has more substantial reserves than the Water Fund, it too faces significant financial liabilities in the near term including expansion of the capacity at the Wastewater Treatment Plant and additional treatment processes requiring significant capital expenditures. Infiltration of groundwater into the collection system poses a considerable problem for treatment plant operations and compliance with our permit conditions. The most noteworthy sources of this infiltration are manholes in need of repair and leaking or broken private service lines. In addition to routine operations, maintenance, and capital projects, the Town Board is seeking to enhance reserves and provide funds to continue addressing infiltration in the collections system, thus the Town Board has implemented a 5% base rate service fee increase.
To view the entire 2016 Budget and related documents, select Government, Departments, Finance and then Budget.
For additional information, the Utilities Administrator or the Finance Manager can be reached in person at Town Hall (153 Fraser Avenue), via telephone, or email as follows: